Welcome to our website. We are committed to protecting the privacy and security of our clients, vendors, contractors, crews, applicants, and website visitors. This Privacy Policy explains how we collect, use, protect, and disclose information gathered through our website and related services.

By using this website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Technical Information

• IP address
• Browser type
• Device information
• Website usage data
• Cookies and analytics data

Communication Information

When you contact us through forms, email, phone, or SMS, we may retain records of those communications for operational, quality assurance, and compliance purposes.

2. How We Use Your Information

We use collected information to:

• Provide property preservation and field service operations
• Communicate with clients, vendors, and crews
• Process vendor or crew applications
• Schedule and coordinate field services
• Improve website performance and user experience
• Maintain operational records
• Respond to inquiries and support requests
• Comply with legal, contractual, and regulatory obligations

3. SMS & Mobile Information Privacy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

If you opt in to receive SMS communications from us, message frequency may vary depending on operational needs. Standard message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP.

4. Sharing of Information

We do not sell personal information.

We may share information only when necessary with:

• Clients and business partners directly involved in operations
• Insurance providers or compliance entities
• Technology and service providers supporting our business operations
• Government or legal authorities when required by law

All third-party partners are expected to maintain appropriate confidentiality and security standards.

5. Vendor & Crew Applications

Information submitted through crew/vendor application forms may be used for:

• Recruitment and onboarding
• Credential verification
• Background operational reviews
• Work assignment eligibility
• Compliance and insurance validation

Submitting an application does not guarantee employment, contractor status, or work assignments.

6. Cookies & Analytics

Our website may use cookies and analytics tools to:

• Understand visitor behavior
• Improve website functionality
• Monitor website performance
• Enhance user experience

You may disable cookies through your browser settings, though some website features may not function properly.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect information against unauthorized access, disclosure, misuse, or loss.

However, no online transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to external websites or third-party platforms. We are not responsible for the privacy practices or content of those external sites.

Users should review the privacy policies of any third-party websites they visit.

9. Your Rights

Depending on applicable laws and regulations, you may have the right to:

• Request access to your information
• Request correction of inaccurate data
• Request deletion of certain information
• Withdraw communication consent
• Opt out of marketing communications

To exercise these rights, please contact us through the information provided on our website.

10. Children’s Privacy

Our website and services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page with the revised effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy or our data practices, please contact us through the contact information available on our website.